Current Reporting Culture as of TodayUnderstanding your current reporting culture is an important exercise for any airline or airport safety manager. What perceptions toward your aviation safety management goals and objectives do airline and airport personnel currently hold? A question recently appeared regarding one of the new User Dashboard charts in SMS Pro's aviation safety management software. See the User Dashboard chart below:
Question: what does maximum 26 issues reported in 7 days relate to?
SMS Pro Fails to Make Intuitive Dashboard ChartsUser Configurable Dashboard in Aviation Safety Management Software
Explanation of Real Time Hazard Reporting Culture ChartAt the bottom of this aviation SMS charting tool are three radio buttons corresponding to three different result sets. The default selection is "7 Days." One can easily get another result set to fill the gauge and legend by selecting another option, such as "Month" or "Year."
For the current date the above aviation SMS chart was displayed to the user, 13 issues had been reported within the past 7 days. Result sets come from real time data and can change throughout the day. For the life of this particular aviation SMS portal, the maximum number of reported hazards (issues), not counting audit issues, for any given "7-day" time period was 26.
Reporting Culture Dashboard Chart Pulls Fresh Data on DemandAs mentioned, upon selecting "Month" or "Year," the legend changes to reflect:
- How many issues were reported within the "Selected Time Period;" and
- What is the maximum number of reported issues for the history of the portal for any "Selected Time Period."
Use Caution & Common Sense When Interpreting Hazard Reporting DataThe displayed metrics in this chart offer an indication of the current reporting culture in relation to the life of your SMS program. Several factors may affect these result for any given period, for example:
- Safety promotion newsletters increasing awareness and motivating employees to submit issues;
- Allowing contractors and customers to submit hazards and quality concerns using email and public hazard reporting tools;
- Providing aviation SMS training to airline or airport employees; and
- Organizational restructuring that causes sudden increase or decrease in number of active employees.
As with any data result, one has to be careful as to how you interpret this "snap shot" of your aviation SMS program. If a manager suddenly enters a large stack of paper-based reports, the result set will appear skewed.
To see the configurable dashboard in action, follow this link:
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About NWDS - founded in 2003 by six software engineers, NorthWest Data Solutions (NWDS) provides custom computer programming and systems design services. NWDS creates many types of software, including e-commerce, financial, defense, engineering, logistics, aviation and more. In 2007, NWDS developed SMS Pro™ a web based SMS application that supports an organization's overall SMS through safety reporting, safety documentation, safety risk management and safety assurance. SMS Pro™ is currently used by aviation organizations in the U.S., Canada, Asia, Latin America, Africa and the Middle East to help manage their SMS programs. NWDS continues to support SMS Pro™ and add new functionality. NWDS offers custom contract programming services in the U.S. and Canada and is managed by Chris Howell, one of the founders. Their headquarters is in Anchorage, Alaska. For information on NWDS visit their website at and www.asms-pro.com to learn more about SMS Pro™.