Wednesday, March 6, 2013

Hazard Reporting for Effective Aviation SMS Management

Reasons to Enhance Hazard Reporting for Enterprise Aviation Safety Systems

Data collection continues to remain one of the most important elements of an effective aviation safety management system for any enterprise, large or small. Without data categorized into a logical, organized system, airlines and airports are unable to measure or generate statistics for continuous improvement.

integrated airline airport aviation safety management software systems

Older Workforce Require Special Hazard Reporting Systems

User-friendly aviation SMS hazard reporting systems are well integrated into SMS Pro.  NWDS understands that many users don't have extensive computer backgrounds and are easily intimidated by complex systems. Furthermore, America's workforce continues to age. Aviation workers that are 60 years old are not uncommon at airlines and airports. These older users require larger fonts, user-friendly interfaces that will not confuse or frustrate them.

Aviation SMS Hazard Reporting Based on Trusted Model

SMS Pro's hazard reporting system focuses on acquiring data based on the nature of the incident. NWDS didn't recreate the wheel when we designed SMS Pro's Issue Reporting modules. In SMS Pro, we don't use the word "hazard." Users report "issues," and we chose this word carefully because user reports may cover aviation safety, security, quality, compliance or environmental issues.

Types of reported issue evolve from NASA's Aviation Safety Reporting System (ASRS). NWDS believes most users trust NASA to create a credible data-gathering system. Also, NWDS would like to interface with ASRS in the future.

Hazard Reporting Must Be Easy!

email reporting by IPad Iphone safety management software systems
For companies operating in limited bandwidth areas, email may be the most convenient method to capture user reported issues. Furthermore, contractors and customers may also find it easier to report aviation safety concerns by email instead of working through a complex reporting system that is filled with unknown aviation-related terms. In short, submitting issues should be easy and convenient.

For more information on SMS Pro's aviation safety management software, see

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About NWDS - founded in 2003 by six software engineers, NorthWest Data Solutions (NWDS) provides custom computer programming and systems design services. NWDS creates many types of software, including e-commerce, financial, defense, engineering, logistics, aviation and more. In 2007, NWDS developed SMS Pro™ a web based SMS application that supports an organization's overall SMS through safety reporting, safety documentation, safety risk management and safety assurance. SMS Pro™ is currently used by aviation organizations in the U.S., Canada, Asia, Latin America, Africa and the Middle East to help manage their SMS programs. NWDS continues to support SMS Pro™ and add new functionality. NWDS offers custom contract programming services in the U.S. and Canada and is managed by Chris Howell, one of the founders. Their headquarters is in Anchorage, Alaska. For information on NWDS visit their website at and to learn more about SMS Pro™.

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